Frequently Asked Questions
Quick answers about products, orders, delivery, payments, and returns.
How do I choose a size?
Use the measurements shown on each product page and compare them with a garment you already own. Contact Nieve when you need a second opinion.
How long does order processing take?
Orders are normally prepared within 1-3 business days before being handed to the selected courier.
Which payment methods are available?
The checkout experience will eventually connect to your preferred payment method. For now, this standalone build is focused on front-end proofing.
Can I return an item?
Eligible unused items may be submitted within seven days of delivery. Read the Returns & Refund Policy for requirements and exclusions.